Motorsave Customer Survey

Help us get it right in order to deliver a better standard of service for you

Your vehicle registration (This enables Motorsave to evaluate these results).

*required
Would you like to be contacted with regard to your comments?
Yes
No
 

(Contact details are retrieved from your vehicle registration)

Please score the overall service you received.

Very Good
Good
Average
Poor
Very Poor

Staff were easy to contact and dealt with my initial enquiry in a timely manner.

Strongly Agree
Agree
Disagree
Strongly Disagree

Staff were helpful and dealed with my vehicle collection/booking courteously.

Strongly Agree
Agree
Disagree
Strongly Disagree

During the repair process I was kepy informed and staff communicated with me effectively.

Strongly Agree
Agree
Disagree
Strongly Disagree

I authorised all the work carried out and was charged the price quoted to me.

Strongly Agree
Agree
Disagree
Strongly Disagree

My vehicle was clean when collected by me / delivered back to me.

Strongly Agree
Agree
Disagree
Strongly Disagree

Every member of staff I spoke to was friendly and courteous.

Strongly Agree
Agree
Disagree
Strongly Disagree

I was happy with the timescale it took for my vehicle to be serviced/repaired.

Strongly Agree
Agree
Disagree
Strongly Disagree
 
Would you recommend Motorsave to your family and friends?
Yes
No
 

How did you first hear about Motorsave?

Is there anything Motorsave could have done better?