Motorsave logo 2024

Diagnostic Technician

Reporting to:

Frank Carrig

Based:

Smeeton House, Barkan Way, Swinton, Manchester, Lancashire, M27 8SF

Salary & Benefits:

Up to £35k per annum, with pension and private health care

Working Hours:

Monday to Friday with flexible working between the hours of 7am to 5:30pm. Overtime opportunities are available

Holidays:

28 days including Bank Holidays

Are you a fully qualified and experienced technician that is ready to move on and take the next step into a role where you will be appreciated, happy and doing the work you most enjoy?

We are looking to appoint a well experienced technician for our busy 20 ramp workshop based in Swinton, Manchester. As an independent family-owned business of 35 years we have 28 staff that work together as a team and take great pride in the work we do. Reputation and customer relationships are of the highest importance, and we are proud that our customers recommend us time and time again.

Motorsave is one of the UK’s largest motor vehicle after care specialists. We don’t sell vehicles; we don’t place targets on employees. We just employ the best people for the job to do what they do best, and there’s opportunities for development and training if you want them. You also get flexible working, branded workwear and employee social events.

Diagnostic Technician Requirements

  • Meticulous and methodical/process driven with high attention to detail
  • IT and admin savvy
  • A natural problem solver focused on the right outcome
  • NVQ Level 3 and/or BTEC National (or equivalent) in Motor Vehicle Technology
  • Personal drive and determination to succeed with a mature outlook
  • A confident and professional communicator
  • Knowledge of modern diagnostic equipment and systems
  • Minimum of 10 years’ experience in a Vehicle Technician role
  • Excellent customer service skills
  • Full clean UK driving license

Duties and Responsibilities

  • Inspect vehicles and diagnose required work to the highest standard
  • Calculate expected time and cost of vehicle work
  • Perform a mix of technical and customer facing duties, including discussing repairs with customers
  • Repair or replace components as required
  • Carry out all work completely and effectively whilst adhering to manufacturer’s requirements
  • Road test vehicles to test repair work
  • Fit and service vehicle accessories, including immobilisers, alarms and stereos
  • Effectively record details of diagnosis, work completed, and components utilised in line with manufacturer standards
  • Clean and maintain the work environment to ensure equipment longevity, good workshop organisation and workplace safety
  • Work independently and as part of the team
  • Be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times

About Motorsave

Founded in 1988, Motorsave has always been a business with customer service at its core. As a family run business, we aim to bring those family values to all levels of the business, from customers to employees. ‘Looking after the driver as well as the vehicle’ is the core of our service which sets us apart from other garages and has helped us become trusted by individuals and businesses alike, delivering a swift and consistent service to keep vehicles on the road.

Motorsave is currently both a Ford and Fiat Professional authorised repairer, an impressive evolution from a company that started as a single mobile mechanic. Over 3 decades on, Motorsave employs over 10 mechanics at our site in Swinton, many of which have come through the ranks via apprenticeship.

We took on the Ford brand in 2008 and have become a dealership relied upon throughout the network. In 2020, we were made a Ford Commercial Vehicle Authorised Repairer showing our commitment to keeping vehicles on the road and people in work. We have also been able to take on Fiat Professional in 2019, complementing our services offered to fleets with multiple brands and giving us the opportunity to provide our great service to even more people.

Applicants